The notification emails can also be sent to an email address specified in the E-mail address column. This email address can be different for each selected event.
The Preferences section can be used by the reseller to specify the conditions required for sending the warning emails:
- Send expiration notices {x} days in advance – Use this text box to specify how many days before the account expiration a notifications is dispatched to the users.
-
Send charging limit warnings when the account is below {y} minutes or {credit_limit} {currency} – A charging limit warning is generated in one of the following cases:
- The minutes remaining from the total amount specified for the Available external outgoing minutes option go below a certain limit. Use the first text box to specify this time limit.
- The credit remaining in Limit for external outgoing calls goes below a certain limit. Use the second text box to specify this money limit.
- The credit remaining in Limit for external incoming calls goes below a certain limit. The money limit you specified for external outgoing calls in the above text box, includes the external incoming calls money limit.
You can customize the subject and the content of an email notification by following the next steps:
- Click the
icon corresponding to the chosen event. - A new page allowing you to edit the email subject and email body opens. Modify the text, keeping in mind the following rules:
- You may use only plain text when writing the email subject and content. The email is also sent in plain text format.
- You can include tags that will be automatically replaced by the system with the appropriate content. Examples:[recipient_name] is replaced with the name of the person receiving the notification.
- Click Ok to save the changes. Click Cancel to return to the previous page without modifying anything.
The events that can trigger an email notification are described in the next sections, along with the tags used by every notification.