System Features

Email Templates
The notification emails can also be sent to an email address specified in the E-mail address column. This email address can be different for each selec...
Mon, Jul 25, 2016 at 4:00 PM
Extension Preferences
Basic Settings Default music on hold folder – This folder contains the sound files that will be played in order, when the caller is on hold...
Mon, Jul 25, 2016 at 4:01 PM
Fax Features
Sending a Fax Email to Fax must be sent to: 1destinationnumber@faxmessage.net You can send fax through any email address you have, but you have to ...
Thu, Jul 7, 2016 at 12:30 PM
Holding
A call may be placed on hold, in which case the connection is not terminated but no verbal communication is possible until the call is removed...
Tue, Jul 26, 2016 at 4:26 PM
Mailbox
Overview Here, you can find a list with all the voicemail messages recorded for your extension and, if the extension is part of a group, for...
Mon, Aug 8, 2016 at 2:16 PM
Music on Hold
Music on hold (MOH) is the business practice of playing recorded music to fill the silence that would be heard by telephone callers who have been placed o...
Mon, Jul 25, 2016 at 4:55 PM
Other Features
Below is a list of the other features of the Exodec system. *78 – activate Do Not Disturb. Press *78 and DIAL, the system will say “Do not disturb i...
Thu, Jul 21, 2016 at 3:47 PM
Paging Terminal
The paging terminal is an optional feature of the Exodec system. Purpose The Paging Terminal is an effective way to broadcast live or recorded...
Mon, Jul 25, 2016 at 5:09 PM
Soft Phone
The soft phone is an internet application that allows Exodec users to call, instant message, and video call using the Exodec System. This applicatio...
Tue, Jul 26, 2016 at 4:42 PM
Supervisory Features
Supervisory features can be used by management to supervise telephone calls in queue occurring on the Exodec system. Contents    1...
Mon, Aug 8, 2016 at 4:09 PM